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- Responsible for smooth operation of the floor assigned.
- Responsible for the performance of floor boys.
- Supervise Room Attendants
- Organises and facilitates the room making process.
- Daily allocation of rooms and deep cleaning tasks to team members.
- Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
- Checks the occupied and departure rooms, giving special attention to guest needs.
- Ensures that the entire operation is performed as per the laid down standards.
- To organise immediately the guest needs under intimation to EHK/Executive.
- Manage guest requests, including VIP amenities and communicating them to the relevant team members
- Routine inspection of guest bedrooms to ensure they meet standards.
- Aware of all room categories and amenities.
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Carry out lost and found procedures.
- Report maintenance issues to Maintenance/Engineering Department.
- Assist Housekeeping Manager with training requirements.
- Represent the needs of the team t
Floor supervisior - Khammam, India - Gamut HR Solutions
