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    Content Writer - Chennai, India - Netaxis IT Solutions Pvt Ltd

    Netaxis IT Solutions Pvt Ltd
    Netaxis IT Solutions Pvt Ltd Chennai, India

    4 days ago

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    Description
    Job Description

    Job Opportunity:

    Netaxis is currently seeking a detail-oriented and strategic individual to join our team as a Content Writer. We are in search of an enthusiastic individual with a passion for learning to enhance client operations information through clear and informative articles and decision trees. Our team consists of forward-thinking and highly motivated professionals. If you are eager to develop a rewarding career and believe you possess the necessary skills and experience to contribute to our success, we are excited to collaborate with you
    Responsibilities:
    Content Creation
    • Develop troubleshooting articles for the operations team by revising content for products
    • Collaborate with the team to utilize various resources and systems to create product-related documents
    • Review extensive research materials to simplify information and create user-friendly articles
    • Write self-service articles while adapting to the client's tone of voice
    • Optimize processes and create flowcharts as needed
    • Publish content to the Knowledge Management system

    Quality Assurance:
    • Establish a style guide for consistent article writing
    • Create templates for different article types as necessary
    • Develop a content taxonomy with SEO keywords for easy searchability
    • Prepare well-structured articles using authoring tools for the client's Knowledge Management System
    • Deliver high-quality articles to effectively address user queries
    • Implement a quality assurance process to ensure content consistency and governance

    Relationship Building:

    • Collaborate with the client team to address queries effectively




    RequirementsQualifications:
    • Previous experience as a content writer, technical writer, or similar role
    • Portfolio of published articles
    • Ability to conduct research using various sources
    • Strong written and verbal communication skills in English
    • Proficient in meeting deadlines
    • Graduate in any field related to English literature or journalism preferred
    • Experience with DITA XML or similar tools is a plus
    • Familiarity with Content Management Systems (e.g. WordPress, Oxygen) is an advantage



    BenefitsCompetitive salary and benefits package



    Requirements
    Qualifications: Previous experience as a content writer, technical writer, or similar role Portfolio of published articles Ability to conduct research using various sources Strong written and verbal communication skills in English Proficient in meeting deadlines Graduate in any field related to English literature or journalism preferred Experience with DITA XML or similar tools is a plus Familiarity with Content Management Systems (e.g. WordPress, Oxygen) is an advantage
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