Team Lead - Bengaluru, India - Novo

Description

About the Role:

We are looking for a Team Lead- Fraud who understands

• How to perform an investigation to mitigate fraud risk
• Daily fraud reviews of alerts
• Focus on fraud prevention related to ACH,Checks, Wires , etc. within agreed SLAs and OKRs, and in line with company policies and procedures
• Reviews of queued transactions, for manual decisioning (cancel, approve), on need basis
• Minimize the risk to the business and the customer with a strong focus on process controls and fraud detection
• Perform thorough investigation, manual ID verification, for end-users to gain access to additional services
• Perform fraud investigations, both internal and potential fraud reported by the partner financial institution(s), and create a subsequent action plan in compliance with company policies and procedures
• Challenge the 'Status Quo' , sharing the business improvements ideas to put effective preemptive fraud controls.
• Ability to drive preventive controls to curb frauds by liaising effectively with stakeholders across verticals
• 'Act like an owner', Should be taking end to end responsibility of assigned tasks, Create fraud loss post mortem reports, present findings and action plan to the leadership team for review If you're passionate about then we want to chat. Are you ready to revolutionize the small business banking industry with us?

Requirements for the Role:

• Minimum bachelor's degree, preferably in business, commerce, finance, or other related disciplines
• 6-8 years of experience working in the financial services/banking industry.
• Ideally, specific experience working in U.S. markets, in a fintech/tech company, or both (technical knowledge is a plus)
• Identifying trend Analysis & proficiency in SQL for extraction is MUST
• Previous experience in fraud investigations is a MUST
• An interest in keeping abreast with banking laws and regulatory changes
• An interest in financial crime must be excited with the idea of digging deeper, looking into customer behaviours, and identifying key characteristics of fraudulent users
• Excellent written and verbal communication skills

How We Define Success:

• Ability to work with minimal/no supervision
• Ability to think outside the box, work with limited data, and find solutions to unorthodox problems
• Ability to oversee critical analytics projects from end to end independently
• Ability to work in a fast-paced work environment and culture
• Ability to work cross-departmentally, without the need for extensive hierarchical corporate structure
• Willingness to learn, should be a team player