Senior Area Sales Manager - Maharashtra/Ahmedabad/Hubli/Delhi NCR/Faridabad/Aurangabad/Jaipur/Jodhpur/Cochin/Kochi/Varanasi/Bana, India - iimjobs

Description

• Grow distribution and market share in the assigned area of operations
• Identify, interact, and develop DSAs to align and drive business in the market
• Synthesize inputs on local competition from TSM and verify for authenticity across geography. If a local initiative is identified then formulate and launch a counter-strategy
• Analyse data and identify improvement areas, corroborate through market visits to identify sweet spots for performance
• Benchmark and compare performance with territory to broad base good practices
• Plan market size, span & geographies for TSM / TL / BDE / FL's
• Should be able to devise the best methods for communication of plans/targets to the team so that there is minimum expectation vs delivery gap
• Ability to understand formats/data so as to gather the right information, viz, in cases when we want them to do surveys and develop insights

• Handle merchant escalations in the market & partner with various internal stakeholders to resolve them
• Partner with cross-functional teams like Marketing, Sales Capability, and HR to ensure appropriate levels of market collaterals, headcount, onboarding experience, etc.
• Implement processes and metrics for tracking progress and setup review mechanisms with all the stakeholders
• Ensure payouts to and from DSA are done as per process and timelines including accurate calculations and disbursement.

• Drive hiring of TSM, BDEs & RTLs to ensure 100% manning in the team.
• Participate in the performance appraisal process sharing insights about the team and sharing relevant feedback with team members for their growth & development
• Coach TSMs regularly to allow them to better manage the input and output deliverables of BDEs
• Understand the reasons of exit and take corrective action to reduce attrition
• Drive team-level R&R and engagement practices

• Monitor quality parameters like KYC, PFB usage to identify gaps, & initiate corrective action
• Validate audits conducted by TSMs and evaluate the process followed & inputs shared by TSM
• Monitor performance on compliance parameters to ensure zero deviation

• MBA from Tier 1 campus with a good academic record

• Excellent interpersonal skills to manage situations on the ground
• Should have managed larger teams on the ground
• Exposure to the start-up environment is an added advantage
• Problem solving abilities with a strong bias for impact
• Strong ethics and discretion while dealing with customers
• Drive for results, able to demonstrate/quantify success relative to established targets and metrics