- Technical Support: Provide first-line technical support to end-users via phone, email, or in-person, resolving hardware, software, and network issues promptly and efficiently.
- Troubleshooting: Diagnose and resolve technical hardware and software issues related to desktops, laptops, printers, mobile devices, and other peripherals. Identify root causes of problems and implement effective solutions.
- System Maintenance
- User Training
- Hardware/Software Installation
- Remote Support: Provide remote assistance to off-site employees or branch offices, utilizing remote access tools to troubleshoot and resolve technical issues.
- Security Compliance
- Asset Management
- Work life balance: You will work fixed hours and will never have to work on weekends again.
- Laptop provided.
- Full medical insurance provided.
- Learn and Grow: Learn from highly skilled UK colleagues and other Smart Workers in our active and useful forums.
- Become part of the Smart Working family: Take part in games and quizzes, network with like-minded, ambitious and friendly colleagues.
Information Technology Support Specialist - Delhi, India - Smart Working
Description
Job Location: East Delhi
Experience: 2+ Years
Shift Timings: 10.00 AM - 7:00 PM
Working Days: Monday to Friday
Job Type: Permanent
What you would be doing?
The IT Support Specialist is responsible for providing technical assistance and support to company employees with computer systems, hardware, or software issues. They ensure proper functioning of all IT-related equipment and maintain a high level of user satisfaction through effective troubleshooting and problem resolution.
Skills Required:
Job Perks:
About Us:
Smart Working recruits excellent people to work full time, remotely and directly for UK businesses on a long-term basis.
Once you pass the interview process with Smart Working you will be introduced to our UK client. We are here to help and support you through the entire application process.
If you are looking to grow, learn and develop professionally then working at Smart Working is the right place for you. Come and join our family and accelerate your career.
We welcome you to add or message any of our staff on LinkedIn to ask any questions about working here. We recommend reading some of Smart Working's Glassdoor reviews - you will see what a trusted and supportive employer we are.
Website:
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