Customer Service/Customer Support Internship in Indore
3 weeks ago
Job summary
Selected Intern's Day-to-day Responsibilities Include Respond to inquiries Handle customer questions via phone email chat promptly Troubleshoot issues Resolve technical problems billing orders returns Manage complaints Listen empathetically provide solutions within SLAs Document interactions Update records accounts follow up for satisfaction Escalate when needed Refer complex cases to specialists Gather feedback Collect input post-resolution to improve services Track patterns Report recurring issues to teams Daily prep Review tickets attend briefings About Company At HiredNex we specialize in transforming students into career-ready professionals We're not just a placement training company we're a launchpad for success Our mission is simple We equip students with the skills confidence and mindset needed to ace interviews and land jobs regardless of their background
Job description
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