Section Manager - Mumbai, India - Marks and Spencer Reliance India Private Limited

Description

Job Location:
Mumbai

Key Deliverables:

Develop a store business plan in line with the business strategyEncourage and promote all opportunities to drive sales, leading by exampleImplementation of BU marketing guidelinesEnsure store layout is within Marks and Spencer guidelinesUnderstand local customer needs and ensure this is delivered through both product and serviceProactively use all management information tools available to analyze performance and respond to trends with the appropriate actionLine Manage your direct reports using effective performance coaching to achieve resultsEnsure accurate and timely delivery of the seasonal look as per UK guidelinesEngage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store.

Monitor and take actions necessary to improve shrinkage and profit protectionEnsure store and staff presentation standards are consistent with brand requirementsEnsure health and safety requirements are fully compliantManage all third party contractors on siteEnhance sales through identification of trends related to footfall, conversion, UPT, etc.

Ensure a smooth and accurate process for stock management in the storeManage your controllable cost lines in-store, to come in on or under targetEnsure store staff are trained in customer service requirements and that OSS is alive in the store consistently improving mystery shop resultsEnsure sequential links for layout in consultation with the Visual MerchandiserMonitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where requiredEnsure quality recruitment for store advisors and supervisors in the store in consultation with HRManage staff scheduling to optimize resource allocation and to ensure adequate staff cover on the floor at all timesConduct performance appraisals of your team

Required Experience:
The candidate must have a minimum of 4+ years of experience in apparel retailMust have handled the entire store operations including P&L of the storeStrong in commercials and know how to turn things aroundStrong communication and people management skills

Graduation is mandatory

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