Customer Service Executive- Network Operations - Pune, India - Tata Communications

    Tata Communications background
    Description

    Educational qualification

    Person specification.

    Minimum qualification & experience

  • Graduate with 0-4 years of experience
  • Educational qualification

  • Degree in Electronics / Telecommunication Engineering.
  • Degree in Electronics / Telecommunication Engineering.
  • Degree in Electronics / Telecommunication Engineering.
  • Other knowledge/skills

  • Technical
  • MIS reporting
  • SDH, OTN & DWDM Knowledge
  • Knowledge of International Submarine Cable n/w
  • OSS/BSS Tools
  • TCL Vendor Equipment Knowledge
  • Key Responsibilities

    The incumbent would be responsible to Drive change management initiatives in TCL international Network, International Network Provisioning and Capacity management in TCL International Network for Network Optimization & Plans with his Proactive Approach, Clear Coordination and Rigorous Follow up with key stake holders.

    Major Activities

    .

  • International Backbone order provisioning through Cramer tool and Optimus
  • EOR and IOR Processing for Customer as well as Backbone Orders
  • Handling International Network Optimization and Regrooming activities.
  • Feasibilities of GDE and IPL International services regrooming in TCL Global Network