Team Leader-Customer Care Voice-Inbound - Pune, Maharashtra

Resolve billing issues and provide exceptional service to international inbound customers. · Manage customer calls and resolve inquiries. · Accurately document customer interactions and update records in the CRM system. · ...

+In this role you will ensure outbound & inbound voice contact to customer to solve queries · + · +Average Handle Time · Quality Assurance (Finished Product Quality) · ...

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate information when a request is made. · Responsible for attending calls and providing information as requested by the caller. · ...

Responsible for answering phones directing calls contacting providers and accurate timely patient scheduling Provides efficient effective quality customer service for Primary Care scope of work · Responsible for answering phones directing calls contacting providers and accurate t ...

The user is responsible to process all back office transactions in US P&C client area namely-Mid term changes, endorsements, Coding, correspondence etc. · ...

This role involves answering phones and providing customer service for patient scheduling. · Answering phones. · Contacting providers. · ...

Responsible for answering phones directing calls contacting providers and accurate timely patient scheduling. Provides efficient effective quality customer service for Primary Care scope of work · ...

Responsible for answering phones, directing calls, contacting providers, · and accurate and timely patient scheduling. · ...

The job is responsible for answering phones, directing calls and providing customer service. · Answering phones. · Directing calls. · ...

Responsible for answering phones directing calls contacting providers and accurate and timely patient scheduling. · ...

The primary role of an Assistant Manager in Customer Care Voice Inbound is to meet service level agreements by coaching CSRs/Nurse Associates to meet monthly goals. · Develop and mentor direct reports to expand their capabilities. · Work with teams to maintain effective relations ...

Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, promote cost effective outcomes and improve program/operational efficiency involving clinical issues. · ...

Highly experienced Customer Team leader will shape our customer experience strategy. · ...

We are looking for dynamic professionals who can make inbound calls to solve Customer queries & complaints. · Handle customer complaints provide appropriate solutions and alternatives within time limits. · ...

This is a full-time on-site role based in Pune for International Inbound Voice Process. The role involves handling inbound calls from international customers, · providing exceptional customer service, resolving queries, · and assisting with financial or sales-related issues.Stron ...

This is a customer support and telesales role. The candidate will handle inbound and outbound calls and require good communication skills in English and Marathi. · ...

This is a full-time on-site role based in Pune for International Inbound Voice Process. · ...

Manage customer interactions across multiple channels (voice, chat, email, WhatsApp). Deliver accurate information and timely resolutions to customer queries. Handle end-to-end customer service, including order processing, issue resolution, and follow-ups. · Higher Education Dipl ...

This is an excellent opportunity to work in a customer-facing role managing interactions across multiple channels. · ...

Customer service role with rotational shifts and weekly offs. · Prior experience in customer service or support roles preferred. · Ability to work in rotational shifts and weekly offs. · ...