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- Setting up the Reltio's Modern MDM on both on-premises and cloud hosted platforms.
- Migration of account domain from the existing on-premises/ cloud MDM solution to Reltio establishing a 360 view of customer.
- User creations, RBAC or Single sign-on as per company standards.
- Security management, Access management, Carrying deployment from the lower to higher environment, migration, and Upgrades as per company standards.
- Developed and implemented a business continuity plan (BCP) that ensured business operations continued seamlessly in the event of a crisis.
- BRD (Business Requirement Document) creation and stakeholder management.
- Contribute to Reltio CoE activities including project proposals, Internal training etc.
- Captured Process from scratch and Build Administration or process Documentations.
- Good knowledge of Dashboard Design based on Sigma computing.
- Automated processes for Admin tasks involving complex calculations for regulatory reporting. Involved in complete SDLC phase.
- Work on the product backlog, change, release and supporting the incident management for high/critical tickets admin related tasks.
- Perform SOX audit on a weekly/monthly/yearly basis.
- Taking backups/restore during critical issues.
- Performance tuning and deeper analysis.
- Vendor team coordination for break-fix, patches, or monthly patch rollouts.
- Disaster recovery planning and execution on a regular basis (yearly or mid-year) as per company standards.