Food Beverages Associates - Bengaluru, India - OCRHL

    OCRHL
    OCRHL Bengaluru, India

    3 weeks ago

    Default job background
    Description
    Evolve Back Resorts is a chainof luxury resorts known for offering immersive and highendexperiences in India. Formerly known as Orange County Resorts theyrebranded to Evolve Back Resorts to reflect their commitment toevolving the concept of luxuryhospitality.
    Overview:Asa Food and Beverage Associate youll play a vital role in deliveringexceptional dining experiences to guests. Youll assist in variousF&B operations ensuring highquality service and maintaininga welcomingatmosphere.
    KeyResponsibilities:
    1. CustomerService:
    • Greetguests warmly escort them to tables and providemenus.
    • Take and accurately relay food andbeverage orders to the kitchen and bar.
    • Ensureprompt and efficient service addressing guests needs throughouttheir diningexperience.
    2.ProductKnowledge:
    • Familiarizeyourself with the menu including ingredients preparation methodsand special offerings.
    • Provide recommendationsand upsell items to enhance guests diningexperiences.
    3.ServiceExcellence:
    • Serve foodand beverages promptly and accurately adhering to presentationstandards.
    • Maintain a clean and organizeddining area ensuring tables are setproperly.
    4.TeamCollaboration:
    • Coordinateeffectively with kitchen staff bartenders and other team members toensure smooth service.
    • Communicate guestrequests or special requirements to the relevantdepartments.
    5.Handling Payments andBilling:
    • Processpayments accurately and efficiently handling cash and electronictransactions.
    • Prepare bills itemize charges andpresent them toguests.

    Attributes:
    • Apositive and enthusiastic attitude toward customerservice.
    • Attention to detail and a focus onmaintaining quality standards.
    • Team player withstrong interpersonal skills.
    • Ability to remaincalm under pressure and handle challenging situationsprofessionally.
    Benefits:
    • Competitivecompensation and potential for tips orgratuities.
    • Opportunities for careeradvancement within the hospitalityindustry.
    • Training and development programs toenhance skills andknowledge.


    commuicationskills,customer service,teamwork,timemanagement