- The primary responsibilities of a Customer Service specialist would be:
- Handling escalations and complex queries.
- Manage large amounts of incoming and outgoing calls / Emails/ Chats
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Ability to multi-task, prioritize, and manage time effectively
-
We are seeking a motivated individual for the role of International Chat Process in our MNC based in India. · The ideal candidate will be responsible for providing exceptional customer service to international clients through chat support. · This role requires a proactive approac ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We are seeking a highly skilled and customer-focused individual for the International Technical Support Chat Process role. · Bachelor's degree or equivalent practical experience in a technical field. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We are looking for a customer-focused Chat Support Executive to manage credit card-related queries via live chat. · The role demands excellent written communication skills, multitasking ability, and a strong sense of customer service to resolve queries on the first contact. ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We are looking for a Chat Support Executive to join our team providing customer support through various chat channels including live chat email and social media. · Respond to customer queries and complaints through various chat channels in a timely and professional manner · Ident ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
An International Voice Process is a job where the executives are assigned to handle the Chats from customers in different countries. · The role includes product and service support or technical support in which the customer is calling to solve an issue. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
Design and develop ServiceNow virtual agent & chat solutions. Architect, develop and maintain virtual agent conversations to enhance user interaction and streamline service delivery. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
International voice / chat support role for customers · Min 1year Exp into customer service voice process · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
Responding to Customer Inquiries: Addressing questions via various channels such as phone email live chat and social media This often involves providing detailed information about products or services guiding customers through processes · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
++Min 1year experience into international customer support or technical support International voice process/ Chat process Any graduate/ undergraduate /postgraduates,+ · +Fresher package:2.5 to 4lpa max Experience Max ctc:3.5lpa to 8lpa +variables and other benifits,+ · +Rotationa ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
Manage customer base of 300 parents/students. · Respond to customer queries promptly and accurately. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We don't just adapt to change-we drive it. AI and digital innovation are redefining industries, · and we're leading the charge. From large-scale models to agentic AI, · our breakthrough solutions tackle companies' most complex challenges.If you thrive in a fast-moving, · tech-dri ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
Customer support executives ensure the satisfaction and loyalty of customers in multiple industries including e-commerce telecommunications and service sectors They are responsible for providing assistance resolving issues and addressing customer inquiries to ensure a seamless an ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We are seeking an experienced International blended process executive to join our team in India. · Familiarity with CRM software and other customer service tools · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
+ · + · +Graduate. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We are inviting applications for the role of Process Associate, Customer Service.In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We are looking for candidate with good communication and interpersonal skills Candidate must be energetic, well-spoken, and eager to learn new things and work. First level responses to the online (email, webmaster, web chat) inquiries for exports and diligence process. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We are looking for a proactive and technically skilled Desktop Engineer to join our IT support team. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We are looking for a proactive and technically skilled Desktop Engineer to join our IT support team. · Monitor and resolve issues using the ticketing tool; · Liaise with vendors for issue resolution and follow-up actions; · Ensure responsiveness to client requirements via calls, ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
Manage inbound channels and make outbound calls to address HR, Payroll, Systems/Applications, and employee benefits concerns. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
-
We don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge at Genpact. · Diploma/Advanced/Higher/Graduate Diploma in any field. · Fresh graduate or candidate with experience in service support/related field. · ...
Hyderabad / Secunderabad, Telangana Full time1 week ago
Hiring For International chat process - Hyderabad / Secunderabad, Telangana - confidential
Description
Responsibilities and Duties:
Key skills required:
-
International Chat Process-MNC
Full time confidential- Hyderabad / Secunderabad, Telangana
-
International Tech Support Chat Process
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Chat support
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Chat Support Executive
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Customer Support
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Lead Engineer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
International Voice/Chat support
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Senior Customer Associate
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Customer Support
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Relationship Manager
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Process Developer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
live chat support agent
Full time Hucon Solutions India Private Limited- Hyderabad / Secunderabad, Telangana
-
International blended process
Full time confidential- Hyderabad / Secunderabad, Telangana
-
International Technical Support/ Service Desk
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Process Associate
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Sales Support Executive
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Lead - Desktop Engineer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Lead - Desktop Engineer
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Workforce Coordinator
Full time confidential- Hyderabad / Secunderabad, Telangana
-
Process Associate
Full time confidential- Hyderabad / Secunderabad, Telangana