Hiring For International chat process - Hyderabad / Secunderabad, Telangana - confidential

    confidential
    confidential Hyderabad / Secunderabad, Telangana

    56 minutes ago

    Full time ₹120,000 - ₹360,000 (INR) per year * Healthcare
    Description

    Responsibilities and Duties:

    • The primary responsibilities of a Customer Service specialist would be:
    • Handling escalations and complex queries.
    • Manage large amounts of incoming and outgoing calls / Emails/ Chats
    • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    • Identify and assess customers needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication

    Key skills required:

    • Proven customer support experience or experience as a client service representative
    • Excellent communications skills
    • Ability to listen and active problem solving skills
    • Good interpersonal skills
    • Ability to handle pressure
    • Ability to multi-task, prioritize, and manage time effectively
    * This salary range is an estimation made by beBee
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Hiring for international chat process