- Triage: Monitoring security alerts generated by security tools (e.g., SIEM, IDS/IPS) and performing initial analysis to determine their severity.
- Identification: Identifying potential security incidents and escalating confirmed incidents to L2 or L3 for further investigation.
- Incident Response: Executing predefined incident response playbooks and basic mitigation steps to contain and remediate minor incidents.
- Documenting incident details, response actions taken, and maintaining an incident log for future reference.
- Access Management: Handling user access requests to SOC tools and systems, such as granting access to analysts and updating permissions.
- Incident Handling: Investigating escalated incidents from L1, performing a deeper analysis to determine the extent of compromise, and implementing necessary remediation measures.
- Hunting: Proactively searching for signs of advanced threats or indicators of compromise (IOCs) within the network environment.
- Analysis: Conducting preliminary analysis of suspicious files and malware to understand their behavior and potential impact.
- Analysis: Collecting and preserving evidence from security incidents for further investigation or potential legal actions.
- Tool Management: Configuring and fine-tuning security tools like SIEM, EDR, and firewalls to improve detection capabilities.
- Threat Analysis: Conducting detailed analysis of sophisticated and advanced threats, including advanced persistent threats (APTs).
- Architecture and Design: Designing and implementing security solutions, including network segmentation, security policies, and access controls.
- Coordination: Coordinating with external parties such as law enforcement, incident response teams, or vendors in the case of significant security incidents.
- Intelligence and Research: Keeping up with the latest threat intelligence and researching emerging threats to enhance the SOC's detection and response capabilities.
- Investigation: Performing in-depth forensic investigations to understand the timeline of an incident, the techniques used by attackers, and the scope of the compromise.
- Improvement: Identifying areas for process improvement, developing new tools or scripts for automation, and implementing best practices to enhance SOC efficiency.
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