Credit and Collections Analyst - Mumbai, India - United Language Group

    United Language Group
    United Language Group Mumbai, India

    1 week ago

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    Full time
    Description

    Posting Details

    Job Details

    Description

    This a contract position for 9 months duration.

    Essential Duties + Responsibilities

  • Conduct collection calls to collect Accounts Receivables.
  • Negotiate customer disputes to resolution and documents root cause.
  • Provide customer service and develops relationships with internal/external customers and suppliers.
  • Market, train, counsel, advise, and communicate credit department policy and procedures to company personnel.
  • Participate in major finance department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives.
  • Participate in process improvement projects and support other management directives as prescribed.
  • Verify outstanding portal invoices weekly using all portals for different accounts.
  • Generate Portal report for Director of Finance
  • Provide V look-up report for all Portal payments by expected payment dates and dollar amount.
  • Run excel statement of account as required.
  • Help implement any system changes, test and give feedback as needed.
  • Maintain collection mailboxes, respond to emails daily.
  • Escalate any outstanding items to specified departments.
  • Monthly clean up of all accounts, missing credit classes and emails as needed.
  • Research all bounce back on statements mailed out and correct the contacts.
  • Education, Experience + Skills

  • Background finance preferred
  • Exceptional Excel skill, V-Lookup and Pivot tables, required.
  • Must be fluent in English
  • Customer Service and Business Writing
  • Qualifications

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    Education

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