Specialist, Client Support - Gurugram, Haryana

· Job Description · Customer Support Specialist responsibilities include: · Responding to customer queries in a timely and accurate way, via phone, email or chat · Identifying customer needs and helping customers use specific features · Analyzing and reporting product malfunctio ...

We are seeking a highly client-focused Client Support Specialist to serve as the first point of contact for colleague support across technology, business applications, · and day-to-day operational enablement.This role goes well beyond traditional IT infrastructure or helpdesk sup ...

+ Role: Provide first-level support to clients via email, chat, and phone. · + Troubleshoot user-reported issues and provide timely resolution or escalate to Level 2/Engineering. · Experience in customer support or client-facing role in a tech or SaaS company. · Strong communicat ...

This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Who We Are · At Kyndryl, we run and reimagine the mission-critical technology systems that driv ...

Lead and mentor the Support team to deliver timely query resolutions. · Oversee end-to-end resolution of tickets. · Analyze tickets trends alongside product analytics to uncover recurring issues. · ...

About the company VMock empowers students and professionals worldwide with AI-driven personalized career guidance.We are an equal opportunity employer committed to diversity, equity, and inclusion for all. · Lead, mentor and manage the Support team to deliver timely accurate quer ...

+ Client Support Specialist – Client Service · We are seeking a highly client-focused Client Support Specialist to serve as the first point of contact for colleague support across technology, business applications, · and day-to-day operational enablement.This role goes well beyon ...

The Team:As part of the Client Services team, you will work closely with various business functions including sales, operations, and product development to ensure our clients have a seamless experience with Counterparty Manager. · Responsibilities and Impact: · Ensure customers o ...

The Team: S&P Market Intelligence Software Solutions (SwS) Division provides Solutions for Banks Asset Managers Hedge Funds Insurance companies Software companies and Treasury functions in large institutions. · This role sits within the Hosted Solutions and Product Support functi ...

Maintain a positive empathetic and professional attitude toward customers at all times Respond promptly to customer inquiries Communicate with customers through various channels Acknowledge and resolve customer complaints Know our products inside out to answer questions Keep reco ...

This position involves providing customer support with excellent communication skills. · Maintain a positive attitude toward customers at all times. · Respond promptly to customer inquiries. · ...

This role sits within the Hosted Solutions and Product Support function in SwS. We are responsible for day-to-day service delivery of our hosted software solutions, specifically WALL STREET OFFICE (WSO). The team co-coordinate and liaise with stakeholders internally and externall ...

Maintain a positive attitude toward customers at all times. Respond promptly to customer inquiries. · ...

We are currently seeking an experienced professional to join the GTS Client Services team. · The jobholder is responsible for delivering a professional and high-quality service to address the needs of GTS clients, · who given their significance to HSBC demand an exclusive service ...

This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. · Who We Are · At Kyndryl, we run and reimagine the mission-critical technology systems that dri ...

We are looking for a candidate who is willing to work with an early-age startup and help us grow. You will be working with an agile team where your ideas have the potential to reach millions. · Act as the first point of contact for customer support queries via email, chat, or cal ...

About The Role · Grade Level (for internal use): · 08 · The Team · S&P Market Intelligence Software Solutions (SwS) Division provides Solutions for Banks, Asset Managers, Hedge Funds, Insurance companies, Software companies and Treasury functions in large institutions. This role ...

About the Role: · Grade Level (for internal use): · 08The Team: · S&P Market Intelligence Software Solutions (SwS) Division provides Solutions for Banks, Asset Managers, Hedge Funds, Insurance companies, Software companies and Treasury functions in large institutions. This role s ...

Who We Are · At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster i ...

This is an exciting career opportunity with a leading American global corporation. · ...