Gemologist - Mumbai, India - Poddar Diamonds

Description

Role Description:

We're looking for a Gemologist to join our team in .This role involves engaging with customers via phone calls, virtual appointments, and email to provide support and assistance to both prospective and existing clients.

Qualifications:

• Proficiency in jewelry appraisal and gemology
• Excellent Customer Service skills
• Meticulous attention to detail and the ability to assess gemstone quality accurately
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Capacity to work both independently and collaboratively in a team environment
• Experience in the jewelry industry is advantageous
• GIA (Gemological Institute of America) certification is preferred

Additionally, the ideal candidate should possess:

• Camera-friendly demeanor for potential public-facing roles
• Proficiency in calendar management to efficiently organize tasks and appointments
• Exceptional customer service skills to ensure positive interactions with clients