Farming Sales Specialist - Durgapur - Nutwarii Farms

Job title: Sales & Customer Relations Executive

Description

About Nutwarii Farms

We are a 50-acre regenerative farm dedicated to sustainable agriculture, biodiversity, and organic food production. Our goal is to create a profitable, eco-friendly, and community-driven farming model.

Key Responsibilities:

• Sales & Revenue Generation
• Achieve & Exceed Sales Targets: Drive sales of organic produce, rice, and farm products.
• New Customer Acquisition: Identify and onboard new customers per month (retail, restaurants, stores, direct consumers).
• Customer Retention & Upselling: Maintain strong relationships and encourage repeat orders.
• Sales Growth Planning: Analyze sales trends & pricing strategies to maximize revenue.
• Customer Relationship Management (CRM)
• Respond to Inquiries Promptly: Address customer queries within working hours via WhatsApp and emails.
• Follow-ups & Relationship Maintenance: Check in with customers for repeat orders.
• Feedback Collection & Implementation: Gather customer feedback & share actionable insights with the team.
• Track & Update Sales Database: Maintain customer records, purchase history & preferences.
• Admin, Order Fulfillment & Coordination with Farm Team
• Maintain Order & Payment Records: Log all sales, invoices, and transactions accurately.
• Coordinate Smooth Deliveries: Work with logistics to ensure on-time and hassle-free delivery.
• Align with Farm Manager & CEO: Track crop calendars & harvest schedules to advertise upcoming produce.
• Track & Report Sales Metrics: Provide sales reports to management.
• Market Expansion & Controlled Marketing Responsibilities
• WhatsApp Promotions (Pre-Approved): Draft customer updates & product promotions.
• Content Contribution:
• Collect customer testimonials & farm stories for online content.
• Provide weekly farm updates (e.g., trending produce, best sellers) for online content.
• Competitor & Market Research: Track competitor offerings to suggest improvements.
• Offline Brand Awareness & Partnerships: Attend farmers' markets, pop-ups & trade fairs to promote Nutwarii Farms.