australian voice sales process - New Delhi, India - Shriram jobs

Description

HIRING FOR AUSTRALIAN VOICE SALES PROCESS

PROCESS :Solar Panel / Energy /Mortguage/ ISd

LOCATION : Naraina // Harinagar// Kirti Nagar, New Delhi

SALARY : INR 15,000 INR 30,000

ELIGIBILITY CRITERIA:-

-Must be 12th Pass

-Fluent in English

-Experience International Bpo is mandatory

CONTACT NUMBER

SHRIRAM JOBS :

No Charges Are Taken From The Candidate *

Responsibility:

Voice Process Agents are responsible for answering customer calls and resolving the issues or providing information about the products and services they offer. Agents are often required to listen carefully to the caller and provide appropriate information and help.

• If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.
• If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.
• If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.