- Reports required by management relating to performance, costs, efficiency, utilization are shared with stake holders on timeActively work on skill development, engagement and retention of team membersResponsible for upskilling and training the team membersProvide regular feedback for performanceTake necessary action including raising concern with stakeholders in case of performance or discipline related issues within the teamConduct regular 1-on-1 connects with team membersPerform QC/QA checks for team membersLiaison with other teams/departments
Manager - Data Breach - Gurugram, India - UnitedLex
Description
About UsUnitedLex(erstwhile iRunway India)
is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business.
Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity.
Kindly go through our company website:
Position Title:
ManagerDepartment: Litigation ServicesLocation: Gurgaon/ BangaloreType of Job: Full time (Rotational Shift)
Office Category:
Full Time Work from Office
Reports to:
Sr. Manager/Director
Role and responsibilitiesResponsible for overall performance and management of the team assignedResponsible for 2-3 projects, concurrentlyPeople management that includes responsibility of performance evaluation, training, discipline, career pathing of all team membersProactive communication with client, ensuring all client requirements are met and reports are submitted on timeSet goals for team members and communicate it to the teamEnsuring all the key metrices are met including productivity, utilization, quality score, attendance, adherence to timelines
Management Reporting:
Any graduate/Postgraduate with following experience grid:2 years of mandatory experience in Incident Response (IR) Or Data Breach.4 years of mandatory experience as people manager.7-8 years of overall experience with LPO/Legal Services.
Active involvement in forecasting the financial projections and budgeting the projects.
Planning and setting eDiscovery process/workflow and quality control process to deliver quality work product.
Excellent people management skillsPassionate about driving business metrics – Productivity, Quality and other key deliverables.
Ability to priorities between multiple complex projects/timelinesExcellent written and Verbal communicationHigh level of positive attitude with good listening skillsGood decision-making abilityAbility to adapt to any process changes and work on different types of projects.
Good knowledge in ExcelAbility to priorities between multiple complex projects/timelinesStrong attention to detail and the ability to conduct root cause analysis.
Candidates with demonstrated experience in Data Breach Response, or Incident Response will be preferred.Knowledge and hands-on experience in breach notification and privacy laws around data breach scenarios is desirable but not must.