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    Manager - CS - Chennai, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Chennai, India

    1 week ago

    Default job background
    OTHER
    Description

    Sr. Functional Architect

    Qualification:

    BE/ B Tech, MCA, MS, MBA, CA, MS

    Responsibility:

    Sales Support
    • ? Provides ontheground solution approach for small to medium sized pursuits.
    • ? Identifies new opportunities in existing clients by sharing point of views based on a clear understanding of the customer processes that can help bring in better business value.
    • ? Provide solution differentiators for proposals.
    • ? Participate in discussions, presentations with customers at a strategic level versus execution or tactical level.
    • ? Lead RFP response actively in terms of solution architecture and design, effort estimations, risks and mitigation.
    • ? Lead oral presentation to the customer in his/her area of expertise on the product/domain/process.
    • Market Scan and Brand Building.
    • ? Bring knowledge of customer, business, domain/industry and product within given industry vertical or domain.
    • ? Conduct secondary research on product/domain specific solutions.
    • ? Bring an understanding of competitive landscape.
    • ? Identify key trends and forecasts in the product/domain.
    • ? Participate/Contribute to conferences with partners, analysts / vendors in area of domain/technology expertise through active mindshare gain Webinars, White papers, speaking events etc.
    • ? Prepare/review collateral, publications, technology papers etc for distribution.
    • Opportunity Identification.
    • ? Contribute to opportunity identification and provide inputs on enhancing/rationalization of existing capabilities and services.
    • New Solution Development.
    • ? Share ideas to come up with potential solution ideas by identifying white spaces in the product that can address a domain/industry need.
    • Knowledge Management.
    • ? Contribute actively to Knowledge Management repository by sharing Point of Views (POVs), white papers, blogs case studies, tools, process flows and similar artifacts.
    • ? Conduct and facilitate knowledge sharing and learning sessions across the team.
    • '? Build awareness of the knowledge repository among teams.
    • Project Support.
    • ? Play Solution Architect role for small to medium sized engagements.
    • ? Responsible for client satisfaction, risk and escalation management ? Understands client stakeholder expectations and guide delivery team to successful implementation.
    • ? Review, finalize, and manage overall delivery of solution including business blueprint and design audits, supporting SMEs and consultants from a solution point of view.
    • ? Support operations in on boarding and enablement.
    • Client Management/Relationship Management.
    • ? Proactively build relationships with functional owners in client organization to build long term partnerships.
    • ? Create and connect with the right sponsors/business leaders for a given solution.
    • ? Drive alignment, connects with product/third party vendor in an engagement wherever applicable.
    • ? Own Expectation Management, Client Satisfaction Management, and Risk Management in area of domain/solution expertise.
    • ? Deliver and measure value pre, during, and post engagement and communicate to stakeholders.
    • People Management.
    • ? Participate in junior to middle management level talent selection.
    • ? Set goals for team members and monitor performance.
    • ? Guide the employees in the functional stream in setting career paths.
    • ? Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback, and address concerns.
    • ? Conduct performance appraisal for team members.
    • ? Organize team initiatives on a periodic basis.
    • ? Encourage thought leadership within the team.
    • Business Planning.
    • ? Bring knowledge, understand trends in existing engagements, evaluate options in defined functional area (solution architecture domain/technology/product/ infrastructure) and contribute to the annual business planning process.
    • ? Support activities related to strategic choices in defined scenarios (related to domain/technology/product/infrastructure) and provide inputs on enhancing/rationalization of existing capabilities and services.
    • Solution Conceptualization.
    • ? Keep track of industry trends and build/ Provide support in business cases for new solutions in EAS for new solution development in defined functional areas (domain/technology/product/ infrastructure).
    • ? Review/Lead new solution offerings development by identifying use cases, participate in process blueprinting and walkthrough.
    • ? Present the business case to concerned stakeholders/business leadership and seek approval.
    • ? Serve as POC for both client and delivery team assuring projects are effectively governed in terms of solution adequacy.
    • take corrective steps to prevent client escalation.
    • Solution Definition.
    • ? Understand the product/customer domain and his/ her requirements.
    • ? Interact with Business Analysts / Senior Business analysts for requirement analysis.
    • ? Analyze CTS capabilities from a domain perspective and identify the operational nuances in meeting customer's requirements.
    • ? Develop tools and templates.
    • Share analysis inputs with other architects ? Recommend best solution Interact with customer and provide support in finalizing the scope.
    • ? Clarify queries other architects/teams have on the proposed solution.
    • ? Monitor progress on project delivery on an ongoing basis and provide support as and when required.
    • ? Execute maturity assessment and other process improvement initiatives ? Execute CBA and create business case.
    • ? Create business process architecture and related process flows.
    • ? Create Process Hierarchies and align KPIs to different process levels.
    • ? Define Business and Operations KPIs and align with strategic and tactical objectives of engagement.
    • ? Apply BRM on specific customer problem areas and devise BRM enabled solutions.
    • Asset Development and Governance (Cognizant H1,H2,H3).
    • ? Create assets in H1/H2, Build and finalize implementation plan with client and internal stakeholders.
    • ? Identify re usable assets and track utilization of assets across projects.
    • ? Assist in analyzing metrics and feedback from project teams adopting designed assets.
    • ? Monitor asset effectiveness during realtime implementation.
    • ? Identify areas for improvement / customization and redesign asset based on analysis.
    • ? Develop and ensure promotion/adoption of assets in H1/H2.

    Must Have Skills

    • Salesforce Lightning Pages
    • SAP BTP
    • SAP
    • Regulatory affairs
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