- Work collaboratively with Product and clients to understand business objectives and articulate product vision through effective and efficient experience design.
- Keep updated on products and trends.
- Translate concepts into service blueprints, customer and user journeys, wireframes, prototypes, and high-fidelity designs.
- Understand product specifications, and technical and business requirements.
- Understand user psychology and define user requirements.
- Conduct concept and usability testing and gather feedback.
- Create personas through user research and data.
- Define the right interaction model, define experience metrics, and evaluate success.
- Develop task flows, wireframes, and prototypes based on user needs.
- Find creative ways to solve UX problems (e.g., usability, accessibility, findability).
- Own the end-to-end design process.
- Keep abreast of competitor products and industry trends.
- Identify opportunities to optimise existing user interfaces.
- Communicate design ideas and prototypes to technical and delivery stakeholders.
- No direct people management.
- Ability to assemble and facilitate/lead virtual teams through design lifecycle.
- Identify and consider risk and security impacts of designs.
- Follow relevant design governance processes.
- Develop accessible designs to comply with WCAG 2.1 Level AA.
- Proven experience in UX/UI design (minimum 3 years).
- Experience in financial services.
- Ability to manage design activities, deliverables, timelines, and deadlines.
- Strong experience in interaction design and human-centred design methodologies.
- Proficient in design software (Figma preferred).
- Knowledge of HTML/CSS.
- Experience collaborating with a variety of stakeholders across product, development, and project management to successfully go from early-stage product discovery to deployment.
- Ability to produce designs of varying fidelity appropriate to delivery stage.
- Workshop facilitation experience (highly regarded).
- Experience working with design systems.
- Qualifications in Design, Computer Science, Engineering, or a related field.
- Problem-solving aptitude.
- Analytical mind with business acumen.
- Excellent communication skills, both written and oral.
- Ability to present designs to stakeholders and justify design decisions.
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UX/UI Designer - Kolkata, Delhi, Mumbai - confidential
Description
Strategic Focus
Operational Management
People Leadership
Governance & Risk
Experience & Personal Attributes
Experience:
Qualifications:
Personal Attributes:
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