Accountant Team Lead - Mysore, India - Infosys BPM

Description

Role: Tax Analyst Lead

Department: Finance & Accounting

Employment Type: Full Time, Permanent

Role Category: Accounting & Taxation

Job Description

• Good experience and knowledge on all the compliance aspects in People management
• Good knowledge in terms of quality monitoring and MIS aspects.
• Good experience in presentation and client interaction.
• Familiar with multiple documentation process in terms of FMEA, SOP etc.,
• Analytical ability in terms of data reconciliation with good excel knowledge.
• Good knowledge on various types of MIS activities.
• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Excellent verbal, written communication, interpretation, and active listening skills
• Should have good command and Fluency over English, Hindi + Any other regional language will be added advantage.
• Ability to assimilate process knowledge quickly and efficiently.
• Should be comfortable working from office.
• Being proactive and show the utmost respect for customers time.
• Good time management, ensuring all contacts with customers add value.
• BPO/Call Centre Experience and Tools used in their work.
• People Management / Team Handling Experience.
• Knowledge on OB/IB call handling skill