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    • Customer service executive - Noida - U-Turn4Nature

    U-Turn4Nature
    U-Turn4Nature Noida

    4 weeks ago

    Default job background
    Technology / Internet
    Description

    Customer Service Executive Role at U-Turn4 Nature

    We are seeking a proactive and empathetic Customer Service Executive to join our team at U-Turn4 Nature. This hybrid role offers flexibility for remote work while ensuring excellent customer support and satisfaction.

    Main Responsibilities:

    • Respond to customer inquiries via phone, email, and social media
    • Resolve issues promptly, ensuring customer delight
    • Maintain accurate records using CRM systems
    • Collaborate across teams to improve the customer experience

    Required Skills:

    • Up to 3 years of customer service experience
    • Strong communication and interpersonal skills
    • Ability to multitask in a fast-paced environment
    • Familiarity with CRM tools (e.g., Zoho, Freshdesk)
    • Bonus: Fluency in multiple languages

    About U-Turn4 Nature:

    We are a homemade natural food company championing sustainability and community empowerment. Our products are crafted by Rural Women's Self-Help Groups (SHGs), supporting local livelihoods and eco-conscious living.

    Purpose-Driven Work:

    This role offers purpose-driven work that empowers rural women, flexible, hybrid* work setup, and competitive compensation.

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