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Branch Manager - Mumbai, India - Acme Services
Description
Designation - : Branch Manager / Office Head.
Location - : All Mumbai.
CTC- : Up to -15LPA
Experience - Min 2 Years of experience in Agency team handling.
(Life Insurance)
JOB SUMMARY:
Responsible for :
Revenue targets of the unit
Productivity of the unit
Recruit, coach and develop Sales Managers and Agent Advisors
Adherence to Customer service standards
-KEY RESPONSIBILITIES:
Meet unit targets
Achieve revenue targets
Ensure implementation of GOLD system
Supervise the activity plan of Sales
Managers & Agents to ensure that these are fulfilled as per the desired standards
Ensure that all Sales Managers and Agents under supervision perform as per the company's rules and regulations
Track productivity measures as for the unit:
AFYP
Case rate
Annual mode business
Persistency
Paid cases per agent
YTD appointments
SM appointments
Pro active agent retention
Annual FYC standards
Execute plans for growth of the agency
Identify, interview and select new Sales Managers from natural market and by networking
Ensure adherence to laid down sales and service standards for Sales Managers
Conduct weekly performance review and planning (PRP) for Sales Managers
Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis
Build leadership pipeline of future SMs & APs from the unit.