- Achieve and exceed monthly, quarterly, and annual sales targets
- Drive category-wise and product-wise sales performance
- Improve key metrics such as Conversion Rate, Average Bill Value (ABV), and Footfall Productivity
- Plan and execute in-store promotions and sales initiatives
- Analyze daily, weekly, and monthly sales reports and take corrective actions
- Ensure smooth store opening and closing as per SOPs
- Manage inventory planning, stock availability, and timely replenishment
- Control stock aging, shrinkage, and pilferage
- Maintain Visual Merchandising (VM) as per brand guidelines
- Ensure billing accuracy and smooth functioning of POS systems
- Recruit, train, and onboard store sales staff
- Allocate daily targets and responsibilities to team members
- Motivate and guide the team to achieve individual and store targets
- Conduct regular product and sales training sessions
- Manage staff attendance, rosters, performance, and discipline
- Deliver superior customer service and build long-term customer relationships
- Handle customer complaints and escalations efficiently
- Ensure high customer satisfaction and repeat business
- Collect customer feedback and implement service improvement actions
- Plan and execute local marketing activities (events, society tie-ups, partnerships)
- Track competitor activity and market trends
- Suggest initiatives to increase walk-ins and brand visibility
- Ensure compliance with company policies, processes, and SOPs
- Prepare and submit sales, inventory, and expense reports on time
- Support audits and maintain proper documentation
- Key Performance Indicators (KPIs):
- Sales Target Achievement (%)
- Store Revenue & Profitability
- Conversion Rate & Average Bill Value (ABV)
- Inventory Accuracy & Stock Turnover
- Customer Satisfaction Score
- Team Productivity & Attrition
- Competitive salary with performance-based incentives
- Growth opportunities within the organization
- Professional and dynamic retail work environment
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Store Sales Manager - Gurugram - ibaby
Description
Job Description (JD)
Position: Store Sales Manager
Location: Gurgaon DLF Phase 1
Package: LPA
Department: Retail Sales
Reporting To: Area / Regional Sales Manager
Role Objective:
The Store Sales Manager is responsible for driving store sales performance, achieving business targets, managing day-to-day store operations, leading the store team, and ensuring an excellent customer experience, in line with brand standards and company goals.
Key Responsibilities:
1. Sales & Business Performance
2. Store Operations Management
3. Team Management & Leadership
4. Customer Experience Management
5. Local Marketing & Business Development
6. Reporting & Compliance
Qualifications & Skills:
Graduate (MBA in Retail / Sales preferred)
4–7 years of retail sales experience (Baby care / Apparel / Lifestyle preferred)
Strong leadership and people management skills
Excellent
communication skills (English & Hindi)
Target-driven and result-oriented approach
Proficiency in MS Excel and POS systems
Compensation & Benefits:
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Sales Manager
Only for registered members Gurugram, Haryana
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Sales Manager
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Sales Manager
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Sales Manager
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Sales Manager
Only for registered members Gurugram, Haryana
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Sales Manager
Only for registered members Gurugram, Haryana
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Sales Manager
Only for registered members Gurugram Haryana India
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Sales Manager
Only for registered members Gurugram, Haryana
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SALES MANAGER
Only for registered members Gurugram, Haryana
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Sales Manager
Only for registered members Gurugram
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Sales Manager
Only for registered members Gurugram
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SALES MANAGER
Only for registered members Gurugram
-
Sales Manager
Only for registered members Gurugram, Haryana
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Sales Manager
Only for registered members Gurugram, Haryana
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Sales Manager
Only for registered members Gurugram
-
Sales Manager
Only for registered members Gurugram
-
Sales Manager
Only for registered members Gurugram
-
Sales Manager
Only for registered members Sohna Chowk Gurgaon, Delhi-NCR
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Sales Manager
Only for registered members Gurugram
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Sales Manager
Only for registered members Gurugram
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Sales Manager
Only for registered members Gurugram, Haryana