- SupporttheSalesExecutiveswithrelevantsalestasksincludingfollowuponongoingandnewbusinesswithcustomers.
- PreparingrateQuotation,filteringofraterequesttoensurecargoidentifiedandquoted isaligntocompany aspirationsandoptimizevesselutilization in viewof volume and profitability.
- GenerateandfileRA's.
- CoordinatingwithTradeManagementforservicecontractproposalsandspecialrateoffers.
- Handlingfreetime&waiver application.
- Maintainingcontractsandamendments.
- HandlingofBids/Tenders.
- KPIperformanceandmonitoringtabledanddiscussedduringweekly1on1withmanager/supervisor.
- Managingcustomerdisputesincludingcoordinationwithinvolvedparties,e.g.Operations,SalesExecution.
- Filing/publishingrates,servicecontractsandamendmentswiththeFMC.
- Preparingandsendingofratequotationstocustomers
- Monitorquotationandcustomerperformanceincludingtendersandfollowupwithcustomerswhererequired.
- Giveclear handoverinfotoCustomer Service (andOperationswhererequired)
- AssistCustomerServicewithproblemsolvingrelated toacustomerissueswhererequired
- HandlingupdatingofCRMwithcustomercalls,rateoffers,customerfollow upsdone
- CoordinatewithSalesSupportonhandlingofbids/tendersfor localcustomersusingthe relevant tools.
- Universitydegreeorequivalent
- GoodcommandofwrittenandspokenEnglish
- WorkingknowledgeofMSOffice
- Abletoworkwellwithothersandfollowguidelines
- FISknowledge
- Receptiveandbeabletograspnewideasandmotivateoneselfforpersonaldevelopment
- Care, Move, Deliver
- Positive attitude can doattitude.
- Proactive
- Energetic and good teamspirit
- Enthusiastic
- Commitment totask
- High Integrity
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Sales Coordinator
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Sales Coordinator
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SV Sales Coordinator - Ahmedabad, India - Hapag-Lloyd
Description
Overall, Job Purpose
Ensurethehighestlevel ofqualitywheninteractingwithourcustomers,becustomer-orientedandcreatevalueforcustomersas wellas forHapag-Lloyd.
Job Specification - Key Accountabilities
Qualifications and Technical Job Requirements
Competencies and Values
Hapag-Lloyd Values /Behaviors