Manager, Scaled CS - Pune City
1 month ago

Job summary
We are seeking a highly operational, data-driven Digital Customer Success Leader who will also serve as one of our Planhat Administrators for our global CS organization. This hybrid role will own our scaled CS programs, automation workflows, segmentation logic, lifecycle playbooks,- Manage and iterate Acoustic's global Scaled/Digital CS program,
- Build digital touch programs,
- Serve as the primary Planhat system administrator,
Job description
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