Manager Human Resources Business Partner - Gurugram, India - Concentrix

    Concentrix
    Concentrix Gurugram, India

    Found in: Talent IN 2A C2 - 1 week ago

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    Description

    Job Title - Manager People Solutions(Night Shift)

    Location- Gurgaon

    ITES/BPO industry experience is must

    Key Responsibilities:


    • Responsible for driving and maintaining various processes facilitating employee engagement, motivation , communication, Grievance handling; counselling, establishment and maintenance of communication channels.


    • Facilitate the creating of a world-class working environment that will attract and retain the, highest calibre of people.


    • Drive and execute HR strategies to support and achieve employee relation activities


    • Conduct Governance meetings and share insight with leadership around people related metrics


    • Responsible for all employee communication & grievances management


    • Actively benchmark all HR activities and adopt suitable initiatives based on industry trends


    • Conduct Employee satisfactions surveys and ensure that it is at expected levels


    • Facilitate the driving of organization Culture


    • Facilitate (through multiple initiatives) and maintain high morale and teamwork resulting in high, employee satisfaction


    • Dealing with issues of employee (in) discipline and maintaining employee relations resulting in fun, filled work place amidst high performance orientation


    • Ensure regular communication happens from Top Management in the form of Town Halls and Meetings


    • Assist is driving Location level Employee Engagement Events


    • Plan and Execute Employee Communication on the floor along with Ops


    • Conduct Employee Skips and report out and drive actions to closure


    • Assist in Employee related documentation and filing of disciplinary cases with central filing team


    • Connect with New Hires and drive Retention in 90 days bracket

    Desired & Mandatory Skills:

    · University degree is a mandate

    · Strong communication skills, both written and verbal

    · Should have good knowledge of MS Office including word, excel and PowerPoint.

    · Influencing, Problem Solving & Presentation skills

    · Willingness to work in late evening / night shifts is a must.