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    Credit Manager Job in Mahashakti Financiers Ltd at Sector-17 Dwarka New Delhi-110075 - timesjobs

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    Full time
    Description

    Job Description:

    Key Responsibilities:
    Dynamic and customer-centric individual to join our team as a Customer Onboarding Specialist at our NBFC (Non-Banking Financial Company).

    Customer Onboarding:

    Assist customers in setting up their accounts and ensuring they have a clear understanding of our products or services.


    Language Requirement:

    Proficiency in English is a must, and fluency in at least one regional language from Tamil, Telugu, Kannada, or Malayalam is required to cater to the diverse customer base.


    Documentation:
    Help customers complete necessary documentation and forms required for onboarding.

    Troubleshooting:
    Address customer inquiries and resolve issues related to the onboarding process promptly and professionally.


    Qualifications:
    Graduate or pursuing a degree from Delhi University (mandatory).
    Proficiency in English (mandatory).
    Proficiency in at least one of the following languages: Tamil, Telugu, Kannada, or Malayalam.
    Excellent communication skills in both English and the regional language.
    Customer-focused mindset with a passion for delivering exceptional service.
    Strong problem-solving abilities.
    Attention to detail and organizational skills.
    Previous experience in customer service or onboarding roles is a plus.


    Key Skill:
    Proficiency in English (mandatory).

    Proficiency in at least one of the following languages:
    Tamil, Telugu, Kannada, or Malayalam.

    Posted on: 14th Sep, 2023


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