- 8+ years of experience in KAM, category/vendor management
- Ops program management and/or tech integration experience of at least 2 years required
- People Management experience: Should have managed medium to large sized teams for at-least 3 years
- Own merchant onboarding CSAT for all brands
- Work closely with brands and become a true growth partner for them - beyond the product
- Should have a strong intuitive sense on people and businesses
- Be able to form long lasting and trusted relationships with brands as well as with internal stakeholders
Head of Merchant Onboarding - Bengaluru, India - Simpl
Description
About Simpl
Simpl is India's leading checkout network meant to make payments invisible and money intelligent. It is committed to the simplification and democratization of digital transformation in the payments space.
Simpl is on a mission to empower merchants to build trusted relationships with customers, one transaction at a time. With more than 26,000 available merchants and 25 million-plus users pan-India, Simpl envisions creating a frictionless and inclusive digital payments experience for India that empowers and fosters trust between merchants and their customers.
Simpl proves a full-stack solution for e-commerce conversion. It enables merchants to give customers 1-click checkout, buyer protection, and a pay-later facility to allow them to feel safe and trusted when shopping online. Through Simpl, merchants can provide consumers with an easy, secure, and intuitive user experience.
Everyone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough towards the long term vision of "making money Simpl". Our first product is a payment platform that lets people buy instantly, anywhere online, and pay later. In the background, Simpl uses big data for credit underwriting, risk and fraud modeling, all without any paperwork, and enables Banks and Non-Bank Financial Companies to access a whole new consumer market .In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.
About the Role -
The Head of Merchant Onboarding will be responsible for setting clients up for success with Simpl. The role holder will own identification of the right product solution fit, exceeding merchant expectations on onboarding velocity and owning early business impact via Simpl's solutions for brands. The leader needs to do this at a large scale of aiming around 200+ brands launching every month.
Required Skills