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    Sales Representative Sea Logistics - Kolkata, India - Kuehne+Nagel

    Kuehne+Nagel
    Kuehne+Nagel Kolkata, India

    5 days ago

    Default job background
    Full time, Permanent
    Description

    You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.

    Your Role
    You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working with a variety of internal + external stakeholders.
    Your Responsibilities

    • To own, monitor + drive all sales activities for (i.
    e. prepare quotation) customers within your control, ensuring
    prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable
    customer deals.
    ● To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business
    Development teams, including pricing decisions.

    • To monitor competition by gathering current marketplace information on pricing + products.
    • To report customer feedback to the CCL team, supporting resolutions as required.
    • To align with CCL colleagues when onboarding new customers.
    • To maintain + update the most relevant customer information in internal systems.
    • To regularly review customer portfolios with the CCL Managers + team.
    ● To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in
    close collaboration with the CCL.
    Your Skills and Experiences
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