Learning & development - Tax Technology - Manager - Trust Solutions innovation - Bengaluru, India - PwC

Description

Description

& SummaryA career within Tax Technology services, will provide you with the opportunity to work directly with senior Information Technology professionals within PwC, as well as with our clients, in order to provide specialised assistance to troubleshoot and resolve issues surrounding the technical application aspects of our tax technology solutions.

Our team is responsible for acting as the direct liaison with information technology professionals at PwC and our clients by providing specialised assistance to troubleshoot and resolve issues with our tax technology solutions. You'll focus on utilising proprietary web applications and managing technology support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Develop new skills outside of comfort zone.

Act to resolve issues which prevent the team working effectively.

Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

Analyse complex ideas or proposals and build a range of meaningful recommendations.

Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

Address sub-standard work or work that does not meet firm's/client's expectations.

Use data and insights to inform conclusions and support decision-making.

Develop a point of view on key global trends, and how they impact clients.

Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

Simplify complex messages, highlighting and summarising key points.

Uphold the firm's code of ethics and business conduct.

Preferred skills

Responsible for working with cross-functional tax technology teams to support engagement teams using internal accelerators including, but not limited to, PwC tax applications and third-party applications as part of their compliance and provision processes. The candidate should be willing to upskill and develop an understanding of how the tools in the PwC Tax ecosystem work together to effectively implement the tools and provide consultative advice towards best practices. The candidate would:

Act as a trusted advisor on compliance process and technology consultations

Responsible for providing timely updates to Enablement Team leader and business sponsor

Work with the business to identify gaps in process and/or technology and then leverage the TSIT network to close them

Be responsible for providing guidance to internal PwC Tax engagement teams on the correct process for implementing state compliance and provision tools and technologies

Be responsible for continually updating standard processes for the PwC Tax ecosystem

Own the coordination with Tax engagement leaders, TSIT leaders, and Acceleration Center team

Own the coordination with fellow TSIT Enabling teams including Business Analysts, Product Managers, Data Strategy, Digital Pursuits, Process Excellence, Change Management and Adoption, Training and Support

Minimum years experience required

Six or more years of US Tax domain experience

Proven record of success as both an individual contributor and team member in the following areas:

Executing training and support activities;

Establishing standards for execution of product, training, support & adoption;

Co-developing a toolkit of templates & artifacts;

Aligning with business portfolio leaders and the business product user community;

Aligning with Acceleration Center leaders;

Providing product best practice expertise;

Coordinating with enabling teams including business analysts, product managers, process excellence, data strategy, digital pursuits, change management;

Co-developing product release training and support plans with product managers;

Co-developing product Micro-Site & training materials;

Delivering product training and providing L2 product support;

Producing training and L2 support metrics for continuous improvement; and Co-developing training materials for both US and Acceleration Center staff, delivered through formal learning and development channels.

Additional application instructions

Any graduation / post-graduation with the related experience

In Tax, promotion to Manager requires the holding of an active primary credential of either (1) US CPA or foreign equivalent or (2) US Enrolled Agent in good standing with an appropriate regulatory body or (3) a Firm approved Secondary Credential For Manager candidates in process who have the credential, once onboarded, it must be submitted and kept up to date in the appropriate system of record. For candidates in process from now on that do NOT have the credential, please review the following talking points and next steps:

Education

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications

Required Skills

Optional Skills

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

April 15, 2024