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  • IT Support Specialist - Product and Technology - Mumbai - Product and Technology

    Product and Technology
    Product and Technology Mumbai

    1 month ago

    Default job background
    Full time
    Description

    Global Travel Management Company Seeking IT Expert

    We are a leading global travel management company with a strong presence in 97 countries, offering unmatched business travel solutions. As an integral part of the ASX-listed Flight Centre Travel Group, we provide flexible technology and local expertise to our clients.

    About the Role

    We are seeking a skilled IT Support Specialist to join our dynamic team. The ideal candidate will have at least 2 years of experience in onsite or desktop support roles, with a proven track record of managing relationships with various support teams.

    Key Responsibilities

    • Provide technical support for desktop and IT-related issues through onsite and remote assistance.
    • Administer and manage Active Directory, M365 (Azure AD, OneDrive, SharePoint, Exchange Online, Teams, Intune, Autopilot), video/web conferencing tools, and desktop virtualization.
    • Manage IT hardware, including desktops, laptops, mobile devices, network devices, and multifunction printers.

    Requirements

    • Minimum 2 years of experience in onsite or desktop support or similar roles.
    • Experience with Active Directory, M365 (Azure AD, OneDrive, SharePoint, Exchange Online, Teams, Intune, Autopilot), and video/web conferencing tools.
    • Experience managing IT hardware and software distributions.
    • Familiarity with Powershell/Bash and ITSM tools (ServiceNow, Freshdesk) is preferred.

    Benefits

    • A competitive salary range of $85,000 - $110,000 per annum, depending on experience.
    • An attractive benefits package, including opportunities for professional growth and development.
    • The chance to work for a global leader in travel management and be part of a diverse, collaborative environment.

    Why Choose Us?

    • We offer a supportive and inclusive workplace culture.
    • Opportunities for professional growth and development.
    • A competitive salary and benefits package.

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