Operations Executive - Kolkata metropolitan area, West Bengal
7 hours ago

Job description
Operations Executive & Relationship Manager
Company:
Connect2Learn
Are you someone who enjoys solving problems, speaking with parents, and ensuring everything runs smoothly behind the scenes?
At
Connect2Learn
, operations isn't just about processes — it's about creating seamless parent experiences and building lasting relationships.
Key Responsibilities
- Coordinate with parents for payment follow-ups and collections
- Handle billing, class schedules, and service-related queries
- Ensure smooth post-enrollment operations and onboarding
- Maintain accurate records, trackers, and internal reports
- Collaborate closely with Sales, Academic, and Support teams
- Build strong parent relationships through consistent communication
Who We're Looking For
- Clear and confident communicator (calls, WhatsApp & email)
- Patient, organized, and solution-oriented
- Comfortable with follow-ups and structured processes
- Detail-oriented with strong record-keeping skills
- Fresher or experienced — attitude matters more than experience
Why Join Us?
- Be part of a fast-growing EdTech startup
- Strong exposure to Operations & Customer Success
- Supportive team with structured systems
- Clear learning and growth opportunities
- Opportunity to directly impact parent satisfaction
Experience:
0–3 years
Employment Type:
Full-time
Apply now:
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