Customer Support Specialist - Haryana - IGT Solutions

Description

Job Title: Customer Service Specialist

We are seeking a skilled and experienced Customer Service Specialist to join our team.

About the Job:

This is an exciting opportunity for a highly motivated individual with excellent communication skills to work in a fast-paced customer service environment.

• Handle customer inquiries and resolve issues efficiently.
• Provide accurate information to customers.
• Process transactions and maintain customer records.
• Deliver exceptional customer service and enhance customer satisfaction.

Requirements:

To be successful in this role, you will need:

• A minimum of a Bachelor's degree or equivalent qualification.
• Prior experience in customer service.
• Strong communication and interpersonal skills.
• The ability to handle customer queries and complaints effectively.

What We Offer:

We provide a range of benefits to support your career growth and well-being, including:

• Transport facility (Both Sides)
• Comprehensive training and development programs.
• Opportunities for career growth and advancement, and other employee benefits.
• Comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.

Please note that we require applicants to have:

• Good Spoken English
• Computer Skills – ability/experience using computer applications
• Typing Speed
• Call Handling Etiquette - V&A
• Travel Support/ Customer Service Skills

How to Apply:

Eligible candidates can apply by attending a walk-in interview at:

Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22A

Interview Time: 10:00AM-5:00PM, Monday to Saturday

Estimated Salary: ₹ 250,000 - ₹ 300,000 per annum