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- Generating leads and attracting new prospects, and developing a sales pipeline.
- Identifying and selecting reputable and safe carriers for freight services.
- Providing customers with shipping quotes.
- Booking orders with carriers.
- Assisting to prepare carriers for loads.
- Tracking status of loads.
- Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.
- Keeping accurate records of relevant activities.
- Updating customers on the status of shipments, and assisting with other inquiries.
- Maintaining current knowledge of market trends in transportation marketplace.