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- Contactcustomers (agencies publishers and brand clients) by telephoneemail and letter to encourage collection in assignedportfolio
- Maintain positive relationship withour customers by providing excellentservice
- Maintain notes on follow up and contactwithin NetSuite (our ERP system) and Salesforce(CRM)
- Handle cases and Financial Requestsrelating to customers AR position viaSalesforce
- AR and Badebts management
- Issue reminder and legal notices to customersbased on the Credit Control policy
- Collaboratewith Internal Sales AMs Finance Legal and billing teams in order toresolve discrepancies in a timelymanner
- Monthly reporting metrics on performanceof portfolio
- To assist in setting credit limitsfor new and existing customers whereneeded
- Assist with customer credit card matterssuch as cc charges refunds chargebacks
- Otheradhocprojects
- Minimum3 years experience in an Accounts Receivable / Collectionsrole
- Ability to adjust priorities quickly underpressure to meet deadlines
- Proven results inreducing debtor days
- Effective communicationskills
- Proactive attitude ability to takeinitiative to get things done
- Possess strongMicrosoft Excel and ITskills
- Mandatory :Expertise inlanguage(German/Hebrew;anyone)
AR and Collection Analyst German Hebrew - Gurugram, India - SPG Consulting
Description
Our client the world s largestcontent recommendation platforms delighting audiences with engagingpersonalized content recommendations while serving as the primaryengagement partner and platform for the world s top digital mediacompanies.Thecleint is looking for a AR & Collections Analyst who wouldplay a crucial role in the financial operations of a company bymanaging and optimizing the accounts receivable process. To managecollections of accounts receivable on a global portfolio and ensuremaintenance of its credit quality. To provide timely internalreports and analysis on debtor balances cash collections and baddebts whilst maintaining professional contact withcustomers.
Thisrole will report to the Team Lead AR based in India with a dottedline to the Director of Finance located in Gurgaon. (Awork fromhome job if candidate is in Gurgaon hybrid model ispreferred)MainResponsibilities:
collections,financialoperations,hebrew,accounts receivable,distressed debt,creditcontrol,german,it skills,microsoft excel,erpsystem,salesforce,crm,debtors