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- Work closely with the operations team, providing feedback to product design
- Perform other duties and duties as assigned
- Logical thinker & Ability to deal with difficult callers.
- Good communication skills.
- Good analytical and problem-solving skills.
- Strong knowledge of technology and business products
- Knowledge of product applications and product maintenance.
- Strong written, verbal, and presentation skills, hands on experience in sales & business development.
- Ability to assess each customer or employee on IT knowledge level.