ShadowFax - Regional Senior Manager - Operations (5-8 yrs) - Surat/Gujarat, India - iimjobs

Description

• Actively identify and investigate operational issues, escalate or provide resolution & followup with end users.
• Working on various reports and performing timely activities for smooth functioning of operations.
• Knowledge related to Logistics, warehousing, Linehaul, etc would be an added advantage.
• The person should be able to tackle work pressure and should be effective in terms of dealing with diversified operational situations as well.
• Ability to convert issues reported by operations team into proper RCA for respective stakeholders to understand and work.
• Ability to work effectively in a team environment. Should be Pleasant, professional, courteous personality.
• Should be able to analysis the data from dashboard in order to minimize/reduce overall losses
• Should be able to control and manage overall site pendency.

• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and oversee warehouse team to meet the demands of the fulfilment center, and manage the flow and quality of work to maximize efficiency and minimize overtime.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
• Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
• Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages.

• Experience in Warehouse Management/ Operations
• Knowledge & Understanding of Ecommerce/Logistics would be preferable
• 5 to 7 Years of Work Experience
• Experience in troubleshooting technical issues reported by site teams.
• Good Dataanalytical and problemsolving skills.
• Good communication skills are must.
• Good Knowledge on MS-Excel.