Bpo Executive/ International Customer Service - Delhi - Career Bricks

    Career Bricks
    Career Bricks Delhi

    4 days ago

    Full time Healthcare
    Description

    Key Responsibilities

    • Handle inbound and outbound voice calls professionally
    • Resolve customer queries and complaints promptly and efficiently
    • Maintain high levels of customer satisfaction through effective communication
    • Follow process guidelines, quality standards, and compliance requirements
    • Document customer interactions accurately in internal systems
    • Meet defined performance metrics related to quality, productivity, and attendance
    • Adapt to rotational shifts with rotational weekly offs

    Eligibility Criteria

    • Undergraduate candidates with minimum 6 months BPO experience can apply
    • Graduate freshers are also welcome
    • Excellent verbal communication skills in English are mandatory
    • Willingness to work in rotational shifts with rotational offs
    • Strong customer service orientation

  • Work in company

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    Only for registered members

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