Tele caller executive - Dehradun, India - Rankmantra

    Rankmantra
    Default job background
    Full time
    Description

    Company Overview

    Rankmantra is a leading IT service and consultancy company with its headquarters in the vibrant city of Dehradun. With a passion for innovation and a focus on customer satisfaction, Rankmantra offers a wide range of IT services that help businesses grow and succeed in the digital age. We have 11-50 employees and our website is

    Job Overview

    We are looking for a Tele Caller Executive to join our team at Rankmantra. As a Tele Caller Executive, you will be responsible for making outbound calls to potential customers and promoting our IT services. This is a full-time position based in Dehradun, Uttarakhand, India. The salary range for this role is competitive and will be based on the candidate's qualifications and skills. Rankmantra is a leading IT service and consultancy company with a passion for innovation and a focus on customer satisfaction.

    Qualifications and Skills

    • Excellent communication and persuasion skills
    • Strong phone presence and ability to engage customers in conversation
    • Good listening skills and ability to understand customer needs
    • Basic knowledge of IT services and technologies
    • Ability to work in a fast-paced, target-driven environment
    • Positive attitude and willingness to learn
    • Attention to detail and good organizational skills
    • Ability to work well in a team

    Roles and Responsibilities

    • Make outbound calls to potential customers and introduce them to our IT services
    • Explain the benefits and features of our IT services and answer any questions or concerns
    • Keep accurate records of customer interactions and update the database
    • Follow up with potential customers to convert leads into sales
    • Achieve monthly sales targets and contribute to the team's overall success
    • Provide excellent customer service and build long-term relationships with clients
    • Stay up to date with industry trends and technologies to effectively promote our IT services