telecaller - Mumbai, India - AANLEY SERVICES PRIVATE LIMITED

    AANLEY SERVICES PRIVATE LIMITED
    AANLEY SERVICES PRIVATE LIMITED Mumbai, India

    1 week ago

    Default job background
    Full time
    Description

    Company Overview

    AANLEY SERVICES PRIVATE LIMITED specializes in providing best and high-quality solutions to our clients across various industries. With over 6+ years of experience in the industry, we have successfully placed candidates in various roles. Our goal is to deliver a complete human resource solution in accordance with our clients' needs. AANLEY SERVICES PRIVATE LIMITED has 2-10 employees and belongs to the IT Services and IT Consulting industry.

    Job Overview

    We are hiring a Telecaller to join our team at AANLEY SERVICES PRIVATE LIMITED. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling customer inquiries, and generating leads. This is a full-time position located in Mumbai, Maharashtra, India. We are looking for a fresher with less than 1 year of experience in a similar role.

    Qualifications and Skills

    • Excellent communication and interpersonal skills
    • Strong persuasive and negotiation skills
    • Ability to work in a target-driven environment
    • Good knowledge of customer service principles
    • Basic computer skills
    • Ability to handle multiple tasks and prioritize workload
    • Positive and enthusiastic attitude
    • Ability to work well in a team
    • Familiarity with CRM systems is a plus

    Roles and Responsibilities

    • Make outbound calls to potential customers and promote our products/services
    • Handle customer inquiries and provide accurate information
    • Generate leads and follow up with potential customers
    • Maintain a database of customer information and update it regularly
    • Achieve sales targets and contribute to the growth of the company
    • Build and maintain positive customer relationships
    • Handle customer complaints and resolve issues
    • Stay updated on product knowledge and market trends
    • Collaborate with the sales team to meet organizational goals