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    Telecalling Internship - Delhi, India - AVIDZ Business Private Limited

    AVIDZ Business Private Limited
    AVIDZ Business Private Limited Delhi, India

    1 month ago

    Default job background
    Internship, Full time
    Description

    About the internship:

    Selected intern's day-to-day responsibilities include:

    1. Update our database with common customer questions and solutions.

    2. Encourage customers to use the database for quick solutions.

    3. Guide customers to the right information in our database.

    4. Improve the database by identifying gaps and suggesting improvements.

    5. Collect feedback from customers to improve our database.

    6. Work with the support team to keep the database up-to-date.

    7. Provide friendly and efficient assistance to customers over the phone.

    8. Listen to customer concerns and find appropriate solutions.

    9. Be patient and empathetic when handling customer complaints.

    10. Follow up with customers to ensure their satisfaction.

    11. Provide personalized support to enhance the customer experience.

    >

    Only those candidates can apply who:


    1. are available for full time (in-office) internship


    2. can start the internship between 24th Apr'24 and 29th May'24


    3. are available for duration of 6 months


    4. are from or open to relocate to Delhi, Noida and neighboring cities


    5. have relevant skills and interests

    Women wanting to start/restart their career can also apply.


    * Freshers looking for jobs may also apply

    Stipend:

    INR ₹ 7,000-12,000 /month

    Deadline:

    :59:59

    Other perks:

    Certificate, Job offer

    Skills required:

    MS-Excel, Problem Solving, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Effective Communication

    About Company:

    In 2011, Avish Goel had a vision to create a music distribution company that would empower independent artists and give them the tools they need to succeed in the music industry. Avish was no stranger to the music industry, having previously founded and run successful production companies under different names.

    Based in Noida, Uttar Pradesh, Avish and his team worked tirelessly to build a platform that would give independent artists access to the same distribution channels and marketing resources as major labels. They saw the potential in these artists and wanted to provide them with the opportunity to share their music with the world.

    They started by using their existing network of contacts in the music industry to reach out to independent artists. They offered them high-quality recording and production services, as well as marketing and distribution resources. As word began to spread about the quality of their services, more and more artists began to sign on with AVIDZ.


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