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Amritsar

    Customer Services Executive Gold Loan - Amritsar, India - humgrow

    humgrow
    humgrow Amritsar, India

    1 week ago

    Default job background
    Description

    Key JobResponsibilities :

    To ensure quality of business and operational e ciency throughproper process adherence and facilitate smooth functioning ofbranches.

    Promote and maintain positiverelations with all contacts customers and potentialcustomers

    Achieve desired level of productivityto meet & contribute towards branch profitabilitytargets.

    Promotes the products and services;consistently crosssells and Upsells products at everyopportunity.

    Conduct promotional activities formarketing and drive referral programs for customeracquisition

    Responsible to handle day to daytransactions and valuables.

    Maintain all dataand records related to daily transactions

    Retaincustomers by working towards achieving the higher purpose totransform the life of the common man by improving their financialwell being

    Knowledge Skills &Attributes:

    ResultOrientation

    Customer Service & RetentionFocus

    Digital Mindset

    Relationship Building

    Process Knowledge/Orientation

    Effective TimeManagement

    Cross Selling / UpsellingSkills

    Business Development

    Communication Skills Proficiency in local language andEnglish

    RoleRequirements

    EducationalQualification Graduate

    Experience Freshers / 1 yearexperience in lending / financial services

    sales& marketing,customer service,communication skills,crossselling

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