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- Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement.
- Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies.
- Active engagement with stakeholders to ensure effective delivery of service to our clients
- Schedule adherence and punctuality.
- To develop excellent understanding of Processing systems quickly.
- Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company.
- Client Focus
- Adaptability/Manage Change
- Team Work
- Willingness to Learn and Implement
- Time Management
- Good interpersonal skills
- Excellent written and verbal communication skill
- MS Office - Basic
- Eye for detail
- Passionate about quality
NA GCC - Mumbai, India - WTW
Description
Role Description and responsibility :
Top 5 Competencies:
Required Qualifications, Skills, Knowledge Experience:
Qualifications: Any Graduate in any field.
Experience: Any 1-2 Years
Shift timing: 6.30 PM onwards. We work in 3 shifts and candidate should be open to work in any of them per business requirement PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)
Skills: