SOC Analyst - Bengaluru, Karnataka

Job summary

The SOC Level 1 Analyst is an entry-level position responsible for initial security incident triage, investigation, basic resolution, or escalation to Level 2 analysts.

Responsibilities

• Conduct initial security incident triage by analyzing alerts generated by SIEM tools (Splunk/QRadar) and other security technologies (Microsoft EDR,MDO,XDR), and Cloud Security Solutions (Azure, AWS, GCP)
• Perform preliminary investigations and basic remediation tasks as per SOC operational procedures.
• Accurately document all incident details and actions taken in SOC ticketing systems (ServiceNow).
• Escalate incidents requiring advanced analysis promptly and clearly to Level 2 analysts.
• Regularly update incident status and maintain detailed shift logs and reports.
• Follow established processes to ensure effective incident response and reporting.
• Collaborate effectively with team members and Level 2/3 analysts during shift handovers.
• Participate in training and continuous learning activities provided by the organization.

Job description