Associate Program Manager - Mumbai, Maharashtra
1 month ago

Job summary
We are seeking a seasoned Operations Lead / Shift Lead to manage end-to-end service delivery for IT Infrastructure / Network / Managed Services operations.This position requires strong experience in BPO-style service delivery combined with IT/NOC operations, client-facing leadership, and shift-based operational ownership.
Key Responsibilities
- Lead and coordinate all NOC activities during the assigned shift (24x7 environment).
Job description
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