Telecaller - Hyderabad, India - ZAPS Group

    ZAPS Group
    ZAPS Group Hyderabad, India

    2 weeks ago

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    Description

    We are seeking a dynamic and motivated Telecaller to join our team at Zaps Travel. As a Telecaller, you will be responsible for promoting our travel packages, assisting customers with their travel inquiries, and generating leads through outbound calls based on potential leads.

    Responsibilities:

    1. Conduct outbound calls to potential customers to promote our travel packages and services.

    2. Provide information about various travel destinations, packages, and special offers.

    3. Listen to customers' travel preferences and requirements, and suggest appropriate travel options.

    4. Follow up with potential leads and inquiries to convert them into bookings.

    5. Maintain accurate records of customer interactions, inquiries, and bookings.

    6. Address customer concerns, complaints, and inquiries in a professional and timely manner.

    7. Collaborate with the sales team to meet sales targets and objectives.

    8. Stay updated on industry trends, travel regulations, and company policies.