Country Lead, Risk - Mumbai, India - Standard Chartered Bank

    Standard Chartered Bank
    Standard Chartered Bank Mumbai, India

    1 week ago

    Standard Chartered Bank background
    Full time
    Description

    Role Responsibilities

    The Country Lead, Risk & Control is responsible for managing end to end process risks for processes in the combined / single Process Universe (for Corporate, Commercial and Institutional Banking Client Coverage (CCIB CC). The Country Head is responsible for the first line of defence and ensures effective implementation of Operational Risk Framework [under the Enterprise Risk Management Framework]), process controls and governance within the country / countries.

    The Country Lead is also responsible in overseeing the execution of Country processes in line with standards set by the Global Process Owners and Policy Owners and monitor deviations to global Standards.

    Strategy

    Country Process Ownership

    The Country Lead, Risk & Control within in the Region will be the Country Process owner for the designated processes and will be accountable for the end to end business processes and are responsible for:

  • Identification and management of the end to end processes as defined by the CCIB CC Process Universe and associated risks for the activities carried out by the business (including hubbed or outsourced).
  • Implementing CAS (Control Assessment Standards) to monitor the effectiveness of the controls and standards governing the end to end process.
  • Being accountable to the Group Process Universe Owner, framework and policy owners and implementing the control requirements applicable to the process.
  • Escalating significant risks and issues, through Regional Heads, to the Process Universe Owners, relevant Risk Framework Owners or Policy Owners.

    • Business

  • Responsible for maintaining an awareness of the wider business, economic and market environment in which the Group operates.
  • Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation actions.
  • Responsible for contributing to and ensuring adoption of COO initiatives across the region.

    • Processes

  • Responsible for ensuring adherence to specified BAU operational risk deadlines, along with the consistent execution of CST / KCI for relevant processes across the region.
  • Responsible for being a key escalation recipient for the business for all operational risk related incidents and queries that arise in the region.
  • Ensure risk ownership by Country process Owners over centrally / GBS/ Managed services performed validation checks is retained at the country level within the region – specifically ownership of residual risk evaluations and associated remediation activities.
  • Responsible for coordinating with stakeholders across the region to increase transparency and share key developments, learnings and best practices.
  • Responsible for supporting the business across the region in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence.
  • Identify non-standard processes and ensure appropriate control mechanisms are implemented and approved.
  • Responsible for regular dialogue with CCIB team and country compliance team to ensure that Country Teams in the region are informed of product changes, regulatory changes, new policies, compliance reviews and audits.

    • India Specific Additional Responsibilities

  • Responsible for conducting Staff Accountability Reviews for credit deterioration (Non-Performing Assets or borrowing clients whose credit grade slips to CG13 or CG 14) as required in line with local regulatory requirement.
  • Responsible for conducting Root Cause reviews for Credit frauds.
  • Responsible for administrative oversight on the Concurrent Audits conducted by an empanelled external audit firm, which is conducted in line with local regulatory requirement.

    • People & Talent

  • Responsible for driving appropriate culture and values within the country teams. Setting appropriate tone and expectations for the team, working in collaboration with risk and control partners across all functions to effectively embed a strong culture of risk awareness and good conduct for CCIB staff across the country.
  • Responsible for effective management of the Risk & Control teams within the country, acting as a key point of escalation, identifying generic and operational risk issues and mitigating these effectively. Ensure the adoption of best practices for Risk & Control within the team, acting as a role model – developing country-level Risk & Control career path, providing guidance where required.

    • Risk Management

  • Continuously evaluate and identify operational risks for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks across the region.
  • Responsible for raising awareness of business controls, governance and supervision responsibilities amongst relevant staff in the region and ensure an appropriate culture amongst all staff in this regard.
  • Responsible for ensuring compliance with policies applicable to CCIB which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for efficiency improvements.
  • Responsible for speaking out on emerging risks for the businesses across the region.
  • Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for business staff and country Risk &Control Teams.
  • Responsible for ensuring the peer review process is followed in the region. Also responsible in driving prioritisation and scheduling of reviews, oversee remediation and socialisation of review findings.
  • Engage with other Regional Risk & Control Heads to share and drive adoption of best practices and provoke thought leadership.
  • Responsible for developing strong working relationship with regional and global stakeholders to facilitate end-to-end investigation of business issues.
  • Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings.

    • Governance

  • Oversee the effective running of CCIB Business Risk Forum (BRF) in the country.
  • Responsible for ensuring adequate governance and oversight of operational risk across the region, through the escalation and appropriate resolution of risk exposures to the Country Risk Committee (CRC/ ERC) and Process Governance Committee (PGC) as required.
  • Responsible for escalation of issues, blockages, challenges and trends to the Country CC Co business heads, Conduct & Control Head within CC COO as required, and represent the country Risk & Control Heads at a senior level to Region/ Group.

    • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the business in the region. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the first line operational risk team within the region to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]*.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters across the region.

    • Key stakeholders

  • CCIB Client Coverage Co Heads
  • Country CTOO
  • Internal Audit
  • Regional Head of Risk & Control
  • Business & Country Compliance teams
  • Operations (GBS / GTO)
  • CCIB Segment/Product Heads & COO teams
  • Client Management Heads
  • GBS Hub Teams Heads
  • Country CFCC teams
  • Regulators and their appointed auditors (where applicable)

    • Other Responsibilities*

  • Embed Here for good and Group's brand and values in first line operational risk management.

    • QUALIFICATIONS*

    TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS

  • Knowledge of Corporate, Commercial and Institutional Banking Client Coverage, Transaction Banking and Financial Markets products – to enable assessment of cross-business issues.
  • Relevant business experience in operations, business analysis or project management.
  • Clear understanding of the Bank's Operational Risk Framework and the wider Enterprise risk mgmt. framework or equivalent experience gained in other organisations.
  • Demonstrated history of applying sound judgement with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships.
  • Strong analytical skills, detail-focused with the ability to interpret large volume of information.
  • Problem solving skills with ability to influence across all levels of business.
  • Ability to independently drive initiatives with minimum hands-on supervision.

    • Our Ideal Candidate

  • Business process design
  • Process management
  • Operational risk
  • Regulatory environment
  • Internal controls
  • Risk management
  • Interpersonal relationship
  • Banking products