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- Workto processes and procedures to provide and maintain an exceptionalcustomer experience.
- Deal with customer queriesvia email
- Discuss any issues/concerns with TeamLeader to come up with suitable actions to correctthem.
- Answering customer complaints returns andrefunds via email.
- Issuing refunds tocustomers
- Dealing with returns andreplacements
- Computerliterate
- Diploma/B1 Certificate in French orGerman Language
- Have a positive approach anddemonstrate setting exceptional standards.
- Teamplayer with great time management
- Problemsolver who is results orientated with the ability to buildcredibility.
- Excellent communication skill inFrench German and English.
- Excellent in emailwriting skill.
French German Customer Service Executive - Bengaluru, India - Gama Advisory Services LLP
Description
ResponsibilitiesQualifications
communicationskills,german,team player,email communication,computerliteracy,e-mail writing,french,customerservice,communication,language skills,time management,email,frenchlanguage,problem solving