French German Customer Service Executive - Bengaluru, India - Gama Advisory Services LLP

    Gama Advisory Services LLP
    Gama Advisory Services LLP Bengaluru, India

    2 weeks ago

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    Description
    Responsibilities
    • Workto processes and procedures to provide and maintain an exceptionalcustomer experience.
    • Deal with customer queriesvia email
    • Discuss any issues/concerns with TeamLeader to come up with suitable actions to correctthem.
    • Answering customer complaints returns andrefunds via email.
    • Issuing refunds tocustomers
    • Dealing with returns andreplacements

    Qualifications
    • Computerliterate
    • Diploma/B1 Certificate in French orGerman Language
    • Have a positive approach anddemonstrate setting exceptional standards.
    • Teamplayer with great time management
    • Problemsolver who is results orientated with the ability to buildcredibility.
    • Excellent communication skill inFrench German and English.
    • Excellent in emailwriting skill.

    communicationskills,german,team player,email communication,computerliteracy,e-mail writing,french,customerservice,communication,language skills,time management,email,frenchlanguage,problem solving